A WEB CRM TOOL LIKE NO OTHER
For peak effectiveness of customer agent campaigns, a balance of flexibility and functionality is required.
This functionality comes in the form of a web portal that can be tailored to specific needs to cater to specific functions
Online Promotional tool where segmented products for customers can be loaded and the same could be used by a Tele calling team or an outbound team to provide the best offers for the customer.
Once the customer consent is taken the product could be activated through PPCM instantaneously, this gives a very good advantage as the consent to fulfillment happens quickly.
There are mainly 2 types of users
Online portal which could be used by a Tele calling team or an inbound team to provide the necessary information to the retailers
The retailer details can be fetched by entering the retailer number and this gives a very good advantage as the consent to fulfillment happens quickly
Following are the functionalities that are enabled in the portal: