ZULO Alert is a reporting tool that alerts the mobile operator when subscribers who use their mobile phone sparingly switch on their cell phones.
Once the alert is received, the operator can instantly contact such a subscriber over automated voice call, SMS,
USSD messages or even a manual telephone call and persuade him to increase the mobile usage by giving offers/packages.
A significant number of users are inactive on the network and customer churn rates cross 6% each month
User is classified into various slices based on the period in which his phone is switched off. Accordingly, this platform can be used as
The uploaded batches have parameters that define during which time period the mobile subscribers are monitored and acted upon. The period includes a day time interval during which the mobile subscribers can be contacted by the IVR.
The ZULO management web front allows an administrator to control the operation of the ZULO solution
The uploaded batches have parameters that define during which time period the mobile subscribers are monitored and acted upon. The period includes a day time interval during which the mobile subscribers can be contacted by the IVR
|Ability to track Users when they latch to the network|
|Integrated campaign Management Tool|
|Detailed Delivery Reports with MSISDN|
|Free Capacity Additions|
|Integrated OBD/SMS Platform, accessible from the same platform|
|Circle Leavel Customusations|
|24*7 Technical and Marketing support|
|Free Software Updates|
|24*7 Monitoring Tools with System health checks|
A SMS push that explains the validity expiry for the customers. This SMS is pushed on D, D-1, D-2, D+5, D+10. The validity is calculated as per the ALCO-end date, and this is retrieved by calling the ALCO check URL where the information is fetched from the base shared to us on a monthly basis.
Segmented offer sms will be sent to customer when his balance is less than the threshold balance mapped for him.
Map the corresponding segment(v2v,v2m,std or isd) with offer segmented base & corresponding segmented offer verbiage will be sent to customer on a daily basis